2 year guarantee worthless at Takelot

My children + myself got me a more expensive gift by adding money, so the coffeemaker I wanted was delivered to my daughter sometime before mothersday. On 13 May I received my gift and started using it, however, the preset function did not work. I decided I made a mistake, and tried on another day and so time went past. After all is said and done, I cannot get the preset time delay to work, so ... back to Takalot. They refuse to help me, have no call centre. Because 30 days had passed, they cant be bothered. No matter that this product has a 2 year guarantee.

So! LET THE BUYER BEWARE!!