1 reviews | Active since Jan 2014
2 weeks and still no delviery
I placed my order on the 9th of June, one item was not available and would have to be ordered.<br> A full week went by and still no delivery.<br> Eventually I get an email on the 18th June, stating their vehicle was hijacked (which I seriously doubt now) and that some of the products ordered were now not in stock and would have to be ordered.<br> When reviewing my order on line today I noticed that an item is still on order from the supplier.<br> It is now the 24th of June 2015 and STILL no delivery.<br> I really find this TOTALLY UNACCEPTABLE.<br> Is this the what we are paying for as customers???<br> You are VERY VERY quick to take payment but pathetically slow delivering on promises.<br> I will NEVER EVER order from you again, neither will my company, friends and family!! That is a FACT!!!<br> <br>
Shopping with us shouldn't cause you this much frustration and we apologise for the hassles you've experienced with this order. We've instructed our complaints team to look into the feedback you've received with the relevant departments and to get in touch with you with an update on the matter.
They'll need some time to go over the details of your complaint and order, but will be in touch as soon as possible to assist in getting this resolved.
Sincerely,
takealot.com
Shopping with us shouldn't cause you this much frustration and we apologise for the hassles you've experienced with this order. We've instructed our complaints team to look into the feedback you've received with the relevant departments and to get in touch with you with an update on the matter.
They'll need some time to go over the details of your complaint and order, but will be in touch as soon as possible to assist in getting this resolved.
Sincerely,
takealot.com