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Prishaun M

1 reviews | Active since Jul 2011

02 Sept 2015, 21:54

2 months on & your payment section is still broken

The *****s who designed the payment section of your website should be fired. The ***** who decided to take away the customers right to choose how they want to pay should be fired. The people dealing with my last complaint around this should be fired because months down the line there has been no resolution.<br> <br> How ****ing stupid are you people??? I have complained before about being irritated about not being able to choose my payment method as your website automatically deducts my credit from the payment. It is my RIGHT as a customer to choose how I pay. You cannot ****ing decide for me!!!!<br> <br> This to me is unacceptable. Since you asswipes cannot sort out your ****ing payment system, kindly refund my credit to my bank account. This is non-negotiable since you dip****s clearly have sat on your ****s for the last few months, despite me complaining about exactly the same thing. This shows me that you are ***********, lazy and non-responsive to customer complaints! <br> <br> I am not comfortable shopping on a website where the development team is too ****ing stupid to fix their **** ups!!! How long does it take a online merchant to do a development fix??? ****ing pathetic!!!

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Replies (1)
takealot.com
takealot.com's reply03 Sept 2015, 10:00
Official
Hello PM17,

We're sorry to hear of the frustrating experience you've had. Our complaints team will address your grievances with the relevant departments and will be in touch with you as soon as they've received feedback on these matters. They'll also make sure that your refund request is processed as soon as possible.

Kind regards,
takealot.com