1st Time Bad Experience

So Its the 1st time that I decided to move on with the times and buy online goods, went to takealot website, registered, made an order, paid for that order then I was told that I would receive my parcels on the 11th December 2017.

To my surprise, I never received anything, only an SMS in the afternoon saying that delivery was delayed.

The following morning I learnt that my parcel was lost in transit, now they have replaced the order but it is not complete and I MUST STILL GO THROUGH THE PAYMENT PROCESS AGAIN ....

This is supposed to be my gift for my little princess for Christmas but I dont want to continue with you guys anymore, please refund my money in full into my account immediately without any charges as I am not the one who defaulted in anything.

I liaised with Shiefa Issacs via emai from takealot and this is what he/she had to say.

Thabo Seth Pheme Dec 11, 19:54 SAST

Hi Thabo Seth I'm sorry to let you know that, due to theft at one of our delivery branches over the weekend, we're unable to deliver your order: ********** 1

We will be requesting a replacement order for you and are aiming to deliver your items as soon as we can.

If all your items are in stock, you will receive a confirmation email with your new order number within the next 24 hours and you'll be able to track your order online in the usual way.

If any of the items you wanted are no longer available, we'll be in touch within the next 24 hours to confirm if you would prefer a credit or a refund.

Kind regards

Takealot Delivery Team