JJvV
Johan Jansen van Vuuren
1 reviews | Active since Jul 2010
09 Dec 2015, 14:09
1 of 5 Items Delivered
I was suppose to get all my stuff I ordered yesterday. I only got 1 parcel with 1 item in. There was supposed to be 2 parcels with 5 items.I received a mail yesterday stating everything has been delivered. I logged a call yesterday, no response back or email. I logged a call this morning, received a mail someone is looking at it, but no further feedback. I'm leaving the country tomorrow and would have liked to get this resolved before that. ***. ON ***
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takealot.com's replyOfficial
09 Dec 2015, 15:50Hello jwj,
Thank you for taking Sheena from our complaints team's call this afternoon. As discussed we've located your parcel at the delivery branch and have made arrangements for its delivery to take place today before 4pm. Our complaints team will keep an eye on this delivery to make sure it is completed as promised. They'll give you a call again after 4pm to confirm that you've received your outstanding items.
Once again we're sorry for the delay with your order and for not assisting you sooner.
Sincerely,
takealot.com
Thank you for taking Sheena from our complaints team's call this afternoon. As discussed we've located your parcel at the delivery branch and have made arrangements for its delivery to take place today before 4pm. Our complaints team will keep an eye on this delivery to make sure it is completed as promised. They'll give you a call again after 4pm to confirm that you've received your outstanding items.
Once again we're sorry for the delay with your order and for not assisting you sooner.
Sincerely,
takealot.com
takealot.com's reply09 Dec 2015, 15:50
Official
Hello jwj,
Thank you for taking Sheena from our complaints team's call this afternoon. As discussed we've located your parcel at the delivery branch and have made arrangements for its delivery to take place today before 4pm. Our complaints team will keep an eye on this delivery to make sure it is completed as promised. They'll give you a call again after 4pm to confirm that you've received your outstanding items.
Once again we're sorry for the delay with your order and for not assisting you sooner.
Sincerely,
takealot.com
Thank you for taking Sheena from our complaints team's call this afternoon. As discussed we've located your parcel at the delivery branch and have made arrangements for its delivery to take place today before 4pm. Our complaints team will keep an eye on this delivery to make sure it is completed as promised. They'll give you a call again after 4pm to confirm that you've received your outstanding items.
Once again we're sorry for the delay with your order and for not assisting you sooner.
Sincerely,
takealot.com