AL
Alan L
1 reviews | Active since Jul 2023
05 Sept 2024, 11:11
Tactical Distributors SA shocking customer service
A few months back I ordered some items online from TDSA. After 3 months of not receiving anything I requested a refund. I completed the refund and now silence. They doesn't answer their landlines, not replying to emails and not replying to their WhatsApp either. Zero customer service and I am now out of pocket because they took the money and deliver absolutely nothing! Worse customer service ever
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Tactical Distributors SA's replyOfficial
05 Sept 2024, 11:31Good day Alan thank you for bringing this to our attention. We are sorry to hear that you have had a bad experience. While we always try our best, we don't always get it right. We have referred this to the relevant department and we will reach out to you as soon as we have feedback. At your service, The TDSA Team
Tactical Distributors SA's reply05 Sept 2024, 11:31
Official
Good day Alan thank you for bringing this to our attention. We are sorry to hear that you have had a bad experience. While we always try our best, we don't always get it right. We have referred this to the relevant department and we will reach out to you as soon as we have feedback. At your service, The TDSA Team