DHC
Dr. Hugh Cobb

1 reviews | Active since Mar 2022

08 Mar 2023, 18:03

Shocking lack of service

Bought a Kore belt in April 2022. Falling apart. E mailed Tac Dis on 14 Feb 2023. They asked for photos- I sent them. They asked for more photos and I sent them ( 24 Feb 2023). I was told that the photos were being sent to a manager and I've heard nothing since

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Replies (2)
Tactical Distributors SA
Tactical Distributors SA's reply10 Mar 2023, 08:50
Official
 
Good morning Hugh, thank you for bringing this to our attention. We are sorry to hear that you have had a bad experience. 

While we always try our best, we don't always get it right. We have referred this to the relevant department and we will investigate accordingly and reach out to you as soon as we have feedback. 

At your service, 
The TDSA Team 
DHC
Dr. Hugh Cobb's update19 Mar 2023, 09:22
Reviewer Update
It's now over one month since my first e mail to this company ( 14 Feb 2022). It's 10 days since my review on Hello Peter. There is no customer service at all and these people simply do not care. I suggest that you do not deal with them.