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Zamantanzi N
1 reviews | Active since Jul 2025
22 Jul 2025, 11:06
Poor Service Experience – Ignored and Left Waiting by TDSA”
1. Still no refund from TDSA — over a month now! 2. TDSA ignoring refund request — very poor customer service. 3. Returned item, no refund, no response. TDSA? Unacceptable. 4. TDSA refund overdue. Ignored emails and messages. Disgraceful service. 5. TDSA: Promised refund, failed to deliver. Ignoring follow-ups.
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Replies (3)ZN
Zamantanzi N's updateReviewer Update
22 Jul 2025, 11:09🔴 CUSTOMER WARNING – UNRESOLVED REFUND 🔴
I am extremely disappointed with the service received from Tactical Distributors SA (TDSA)I placed an order (#TDWO22527) in early June and requested a cancellation and refund shortly after, as the items were sourced locally due to urgent operational needs. The company acknowledged the return and promised that refunds are processed weekly.
Despite returning the parcel over a month ago and following up multiple times via email and WhatsApp, I have received no refund, no clear updates, and now I am being completely ignored.
This is highly unprofessional and raises serious concerns about the company’s credibility and commitment to customer service.
I am sharing my experience here so that others are aware. I sincerely hope this public post prompts action, as private communication has been exhausted.
@TDSA – please do the right thing and process the refund without further delay.
#CustomerComplaint #TDSA #RefundDelay #PoorService #UnresolvedIssue #ConsumerRights
I am extremely disappointed with the service received from Tactical Distributors SA (TDSA)I placed an order (#TDWO22527) in early June and requested a cancellation and refund shortly after, as the items were sourced locally due to urgent operational needs. The company acknowledged the return and promised that refunds are processed weekly.
Despite returning the parcel over a month ago and following up multiple times via email and WhatsApp, I have received no refund, no clear updates, and now I am being completely ignored.
This is highly unprofessional and raises serious concerns about the company’s credibility and commitment to customer service.
I am sharing my experience here so that others are aware. I sincerely hope this public post prompts action, as private communication has been exhausted.
@TDSA – please do the right thing and process the refund without further delay.
#CustomerComplaint #TDSA #RefundDelay #PoorService #UnresolvedIssue #ConsumerRights
ZN
Zamantanzi N's update22 Jul 2025, 11:09
Reviewer Update
🔴 CUSTOMER WARNING – UNRESOLVED REFUND 🔴
I am extremely disappointed with the service received from Tactical Distributors SA (TDSA)I placed an order (#TDWO22527) in early June and requested a cancellation and refund shortly after, as the items were sourced locally due to urgent operational needs. The company acknowledged the return and promised that refunds are processed weekly.
Despite returning the parcel over a month ago and following up multiple times via email and WhatsApp, I have received no refund, no clear updates, and now I am being completely ignored.
This is highly unprofessional and raises serious concerns about the company’s credibility and commitment to customer service.
I am sharing my experience here so that others are aware. I sincerely hope this public post prompts action, as private communication has been exhausted.
@TDSA – please do the right thing and process the refund without further delay.
#CustomerComplaint #TDSA #RefundDelay #PoorService #UnresolvedIssue #ConsumerRights
I am extremely disappointed with the service received from Tactical Distributors SA (TDSA)I placed an order (#TDWO22527) in early June and requested a cancellation and refund shortly after, as the items were sourced locally due to urgent operational needs. The company acknowledged the return and promised that refunds are processed weekly.
Despite returning the parcel over a month ago and following up multiple times via email and WhatsApp, I have received no refund, no clear updates, and now I am being completely ignored.
This is highly unprofessional and raises serious concerns about the company’s credibility and commitment to customer service.
I am sharing my experience here so that others are aware. I sincerely hope this public post prompts action, as private communication has been exhausted.
@TDSA – please do the right thing and process the refund without further delay.
#CustomerComplaint #TDSA #RefundDelay #PoorService #UnresolvedIssue #ConsumerRights
Tactical Distributors SA's replyOfficial
22 Jul 2025, 12:17 Good day Zamantanzi thank you for bringing this to our attention. We are sorry to hear that you have had a bad experience. While we always try our best, we don't always get it right. We have referred this to the relevant department and we will reach out to you as soon as we have feedback. At your service, The TDSA Team
Tactical Distributors SA's reply22 Jul 2025, 12:17
Official
Good day Zamantanzi thank you for bringing this to our attention. We are sorry to hear that you have had a bad experience. While we always try our best, we don't always get it right. We have referred this to the relevant department and we will reach out to you as soon as we have feedback. At your service, The TDSA Team
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Zamantanzi N's updateReviewer Update
22 Jul 2025, 12:23I need my money back immediately. I’ve had enough of the delays, excuses, and empty promises. It’s been over a month, and this is completely unacceptable. I am extremely angry and disappointed. Either you process my refund now, or I will escalate this further through all available legal and public channels.
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Zamantanzi N's update22 Jul 2025, 12:23
Reviewer Update
I need my money back immediately. I’ve had enough of the delays, excuses, and empty promises. It’s been over a month, and this is completely unacceptable. I am extremely angry and disappointed. Either you process my refund now, or I will escalate this further through all available legal and public channels.