JC
Juan C

1 reviews | Active since Feb 2021

09 Apr 2025, 09:14

Exceptional service

I was very nervous and skeptical when I placed my order due to a number of horror stories I heard about poor service, delays in delivery, etc. but I must say, my experience with TDSA was nothing short of exceptional. I placed the order, received confirmation less than an hour later, received confirmation that my product was collected by the courier soon after and received a notification from the courier at 06:30 yesterday saying my package is out for delivery. The worst part, was waiting in anticipation for the delivery. I received my package at around 13:00 after a confirmation call from the courier driver. I opened the package and I must say, the product is phenomenal. Exactly what I ordered and exceptional quality. I will most definitely be ordering from TDSA again. Well done and thank you for exceptional service.

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Replies (1)
Tactical Distributors SA
Tactical Distributors SA's reply09 Apr 2025, 12:31
Official
Good day Juan, thank you very much for your feedback, it is much appreciated. Despite our best efforts, we don't always get it right and have found that almost all Customers who have a bad experience will let us know, but very few of our happy Customers will do the same. (And that's okay!) We really appreciate your feedback and we will make sure to let the relevant Team Members know that their efforts do not go unnoticed. We look forward to being of assistance in future. At your service, The TDSA Team