R
Rene'
1 reviews | Active since Mar 2025
27 Mar 2025, 11:36
Excellent service
I enquired, rather impatiently, about an imported part ordered 5 months ago expressing my dissatisfaction. Mark ( TDSA) called me personally, and after explaining the difficulties encountered ordering gunparts from the US. He proceeded to offer me a superior replacement set of GP100 springs, (his personal property) at no extra cost. It was shipped and I received it within 2 working days! Thank you TDSA, this is indeed exceptional customer service!
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Tactical Distributors SA's replyOfficial
27 Mar 2025, 11:47 Good day Rene , thank you very much for your feedback, it is much appreciated. Despite our best efforts, we don't always get it right and have found that almost all Customers who have a bad experience will let us know, but very few of our happy Customers will do the same. (And that's okay!) We really appreciate your feedback and we will make sure to let the relevant Team Members know that their efforts do not go unnoticed. We look forward to being of assistance in future. At your service, The TDSA Team
Tactical Distributors SA's reply27 Mar 2025, 11:47
Official
Good day Rene , thank you very much for your feedback, it is much appreciated. Despite our best efforts, we don't always get it right and have found that almost all Customers who have a bad experience will let us know, but very few of our happy Customers will do the same. (And that's okay!) We really appreciate your feedback and we will make sure to let the relevant Team Members know that their efforts do not go unnoticed. We look forward to being of assistance in future. At your service, The TDSA Team