Telkom Mobile Synister Billing System

Telkom gives customers an option to pay their account online (immedicate payment) and after the customer has paid they still deduct the monthly subscription. It is very odd and synister that Telkom does not track and allocate immediate online payments and then charge an exorbitant penalty fee of R 202.70. This practice is not customer centric and it is treacherous and appalling to say the list. I'm not happy at all with your service and practices. This practice amounts to de*****ing loyal customers.