Telkom Mobile

Telkom Mobile has taken of 4 debit orders from my bank account for a service I have never signed up for or given any authorisation for. I have sent an affidavit in December 2020 requesting cancellation if this service which by the way a Telkom consultant over the phone can not tell me what product or service this is for. Even after email was sent in December another debit order have gone of on 17 January 2021......