Phones blocked for limit

Absolute horror show. All my lines were blocked. Two contracts and my pay as you go number. Been with telkom mobile for 12 years. Called in, been told I exceeded my limit that was set by in store.

I immediately paid in money to have all the numbers unblocked. To be clear absa to Absa payment on the same banking platform the money clears instantly.

I was told the money has not cleared, and the hold can't be lifted. I need to wait untill my debit order comes off???

Asked to speak to a manager, who refused to talk to me. As to have my limit increased, they could not do that.

4 different agents could not even log a dispute properly. 30 hours later, I am still not able to use any of my phones.

So when we outside wifi areas my entire family phones don't work. Yes its obviously safe. Lol. The company who blocked a loyal customer, with not 1 missed payment ever for 12 years can't assist or unblock me.

I will not renew any contract and definately leave this poor excuse for a network provider. They could not help, with tracking my payment, or lifting my limit. All they could do is block my phone.

Ref ***1.

Definately leaving this **** show