NN
Ntombiningi N
1 reviews | Active since Sept 2024
01 Nov 2024, 17:38
Not sure as this was my first order
The delivery was fast but I'm still missing a case. Contacted them via WhatsApp they reply after a day or 2. The last confirmed my address n that's the last conversation we had.
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Swopp's replyOfficial
01 Nov 2024, 20:55Hi Ntombiningi
Thank you for letting us know about the issue! We’re happy to hear the delivery was quick, but we’re genuinely sorry about the missing case and any delays in our responses. We’ll have this sorted for you by next week.
And as a sorry, we’ll be adding free SwoppCare to your order, giving you an extra 3 months of warranty. We’re committed to making this right and ensuring a positive experience with us.
Best regards,Marnus & Swopp Team
Thank you for letting us know about the issue! We’re happy to hear the delivery was quick, but we’re genuinely sorry about the missing case and any delays in our responses. We’ll have this sorted for you by next week.
And as a sorry, we’ll be adding free SwoppCare to your order, giving you an extra 3 months of warranty. We’re committed to making this right and ensuring a positive experience with us.
Best regards,Marnus & Swopp Team
Swopp's reply01 Nov 2024, 20:55
Official
Hi Ntombiningi
Thank you for letting us know about the issue! We’re happy to hear the delivery was quick, but we’re genuinely sorry about the missing case and any delays in our responses. We’ll have this sorted for you by next week.
And as a sorry, we’ll be adding free SwoppCare to your order, giving you an extra 3 months of warranty. We’re committed to making this right and ensuring a positive experience with us.
Best regards,Marnus & Swopp Team
Thank you for letting us know about the issue! We’re happy to hear the delivery was quick, but we’re genuinely sorry about the missing case and any delays in our responses. We’ll have this sorted for you by next week.
And as a sorry, we’ll be adding free SwoppCare to your order, giving you an extra 3 months of warranty. We’re committed to making this right and ensuring a positive experience with us.
Best regards,Marnus & Swopp Team