Based on recent customer reviews, Swopp is widely praised as a trustworthy platform for buying and selling used iPhones, Samsung devices and laptops. Customers highlight quick collection and payment, often within 48 hours to three business days, regular status updates, transparent device condition reports and fair trade-in offers. Staff members including KG, Sello and Leslie earn repeated mention for courteous, efficient in-store help. Isolated complaints involve a phone failing weeks after purchase, a reduced offer after rescheduling, and one distressing in-store payment dispute.
TrustIndex
5.9
NPS Score
37
Recommended: Likely
Dec '25 - Nov '26
Frequently Asked Questions About Swopp
What do customers say about Swopp?
Based on recent customer reviews, Swopp is widely praised as a trustworthy platform for buying and selling used iPhones, Samsung devices and laptops. Customers highlight quick collection and payment, often within 48 hours to three business days, regular status updates, transparent device condition reports and fair trade-in offers. Staff members including KG, Sello and Leslie earn repeated mention for courteous, efficient in-store help. Isolated complaints involve a phone failing weeks after purchase, a reduced offer after rescheduling, and one distressing in-store payment dispute.
Is Swopp trustworthy?
Swopp has a TrustIndex of 5.9 out of 10 on Hellopeter, based on 37 reviews in the last 12 months. Hellopeter has tracked Swopp across 86 total reviews. How is the TrustIndex calculated? →
Recent reviews (37)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2011
Fantastic service!
Incredible service. I sold a device to them after receiving a very reasonable offer. The item was collected on the next business day. Payment was received on the same day after they conducted their tests. Very happy.
1 reviews | Active since Jul 2011
Fantastic service!
Incredible service. I sold a device to them after receiving a very reasonable offer. The item was collected on the next business day. Payment was received on the same day after they conducted their tests. Very happy.
1 reviews | Active since Aug 2022
Very good
I received my iPhone 17 pro max in time and in a condition that was advertised,the best service ever and my phone was delivered in time,,,,I am so so happy and would recommend you to my family and friends
1 reviews | Active since Apr 2021
Top tier
Their service is exceptional, fast and efficient. Bought my phone over the weekend and received it in just 2 days. Thank you Swopp team and Ofentse, your work is amazing.
1 reviews | Active since Apr 2021
Top tier
Their service is exceptional, fast and efficient. Bought my phone over the weekend and received it in just 2 days. Thank you Swopp team and Ofentse, your work is amazing.
1 reviews | Active since Dec 2018
Excellent service by Swopp
I sold a device to them. Very good communication throughout and extremely fast service and payment. Would definitely recommend them.
1 reviews | Active since Dec 2018
Excellent service by Swopp
I sold a device to them. Very good communication throughout and extremely fast service and payment. Would definitely recommend them.
1 reviews | Active since Apr 2026
Thank you, Leslei!
Swopp, my dear! Where do I begin? You have an amazing team. See those two guys, Leslei and KG👏 They're awesome. Thank you so much for the great service and for treating me and OUR lovely phone so well. Keep it up, guys. You're forever a trusted provider in my books!
1 reviews | Active since Apr 2026
Thank you, Leslei!
Swopp, my dear! Where do I begin? You have an amazing team. See those two guys, Leslei and KG👏 They're awesome. Thank you so much for the great service and for treating me and OUR lovely phone so well. Keep it up, guys. You're forever a trusted provider in my books!