MS
Marius S
1 reviews | Active since May 2019
05 Sept 2024, 14:26
Not a pleasant experience!
It is notable to see how the customer service differs when selling a device is weighed up against buying a device from a customer. I guess good customer service is in the eye of the beholder.
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Replies (2)
Swopp's replyOfficial
01 Nov 2024, 20:46Hi Marius.
Thank you for sharing your experience. At Swopp, we pride ourselves on a transparent and fair evaluation process, whether we’re buying from or selling to customers. It’s important to highlight that all our offers are completely optional. We never pressure anyone to accept our offer, as we understand everyone has unique expectations and needs when selling their devices.
Our valuations are based on current market demand and trends, and we leave it up to each customer to decide what’s best for them. We appreciate your feedback as it helps us continue refining our service.
Best regards,Marnus & Swopp Team
Thank you for sharing your experience. At Swopp, we pride ourselves on a transparent and fair evaluation process, whether we’re buying from or selling to customers. It’s important to highlight that all our offers are completely optional. We never pressure anyone to accept our offer, as we understand everyone has unique expectations and needs when selling their devices.
Our valuations are based on current market demand and trends, and we leave it up to each customer to decide what’s best for them. We appreciate your feedback as it helps us continue refining our service.
Best regards,Marnus & Swopp Team
Swopp's reply01 Nov 2024, 20:46
Official
Hi Marius.
Thank you for sharing your experience. At Swopp, we pride ourselves on a transparent and fair evaluation process, whether we’re buying from or selling to customers. It’s important to highlight that all our offers are completely optional. We never pressure anyone to accept our offer, as we understand everyone has unique expectations and needs when selling their devices.
Our valuations are based on current market demand and trends, and we leave it up to each customer to decide what’s best for them. We appreciate your feedback as it helps us continue refining our service.
Best regards,Marnus & Swopp Team
Thank you for sharing your experience. At Swopp, we pride ourselves on a transparent and fair evaluation process, whether we’re buying from or selling to customers. It’s important to highlight that all our offers are completely optional. We never pressure anyone to accept our offer, as we understand everyone has unique expectations and needs when selling their devices.
Our valuations are based on current market demand and trends, and we leave it up to each customer to decide what’s best for them. We appreciate your feedback as it helps us continue refining our service.
Best regards,Marnus & Swopp Team
MS
Marius S's updateReviewer Update
05 Nov 2024, 09:55The fact that it took you 2 months to respond speaks for itself
MS
Marius S's update05 Nov 2024, 09:55
Reviewer Update
The fact that it took you 2 months to respond speaks for itself