JM
Jithen M

1 reviews | Active since Mar 2017

01 Mar 2017, 08:31

Worker doesn't pitch for work

<p>Worst service i've ever recieved!</p> <p>1st time i booked with sweepsouth, they cancelled my booking via email at 10pm the night before the appointment date, a lady by the name of Katy Botha sent me a follow up email as to why i havnt booked again, i told her this is the reason. the same afternoon i recieved an apology email from Abby Mills with a voucher to book again, so i did and this is what happened......</p> <p>The cleaner was supposed to arrive at 11:30am on Sunday morning, I called her at 11:45am to find out whats going on because she has not arrived yet, she told me exactly this "I told Sweep South i cannot go to work because i have a problem with my leg and i cannot walk far". </p> <p>No one informed me that this person is not going to make it to work, because in fact she is not fit to work! <br />I then called SweepSouth to inform them that this was the issue, the consultant told me she will contact me in few minutes and arrange a replacement, all well and good I said. That phone call never arrived even up until now!! I tired calling back so many times and no one picked up my call!</p> <p>Again i planned my weekend around this cleaning service and no one pitched for the 2nd time in a row!</p> <p>I'm now siting in a dirty home, I had to leave my studying and start cleaning up my home.</p> <p> </p> <p>When my partner made a booking some time back, the lady pithed, did a horrible job and wanted to leave an hour early, i mean what kind of service is this???</p> <p> </p> <p>All they are prepared to do is give you a voucher to book again, whenn you book again the same ****py service is given to us!</p> <p>I still havnt got a response from Katy Botha of Abby Mills regarding this issue. </p> <p> </p> <p>I will never use SweepSouth again!</p>

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