LL
Lauren Lötz
1 reviews | Active since Jan 2019
07 Jan 2019, 17:29
What service?
Service that is boasted about is definitely not to standard nor professional. As soon as home time approached quality and delivery of service deteriorated and was left with an unfinished house. Yes, an unfinished house that I am now left to clean. To top it off an item was also broken. I am YET to receive a response.
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Replies (1)
SweepSouth's replyOfficial
08 Jan 2019, 08:45Hello Lauren,
Thank you for sharing your review. We are very disappointed to read about your experience and that you were not too happy with your cleaning. We do expect all SweepStars to be efficient when on your property and fully use the booked time in order to complete cleaning tasks laid out and we will address any instances where this did not happen.
May we ask that you please send us the booking reference number so we can assist and look into this. We look forward to hearing back from you and to providing you with feedback.
SweepSouth
Thank you for sharing your review. We are very disappointed to read about your experience and that you were not too happy with your cleaning. We do expect all SweepStars to be efficient when on your property and fully use the booked time in order to complete cleaning tasks laid out and we will address any instances where this did not happen.
May we ask that you please send us the booking reference number so we can assist and look into this. We look forward to hearing back from you and to providing you with feedback.
SweepSouth
Best regards,
SweepSouth's reply08 Jan 2019, 08:45
Official
Hello Lauren,
Thank you for sharing your review. We are very disappointed to read about your experience and that you were not too happy with your cleaning. We do expect all SweepStars to be efficient when on your property and fully use the booked time in order to complete cleaning tasks laid out and we will address any instances where this did not happen.
May we ask that you please send us the booking reference number so we can assist and look into this. We look forward to hearing back from you and to providing you with feedback.
SweepSouth
Thank you for sharing your review. We are very disappointed to read about your experience and that you were not too happy with your cleaning. We do expect all SweepStars to be efficient when on your property and fully use the booked time in order to complete cleaning tasks laid out and we will address any instances where this did not happen.
May we ask that you please send us the booking reference number so we can assist and look into this. We look forward to hearing back from you and to providing you with feedback.
SweepSouth
Best regards,