JJ
Justin J
1 reviews | Active since Nov 2018
14 Nov 2018, 08:43
waste of money
useless service. paid for cleaning products but cleaner didnt bring any. cleaning was also average. was told they would refund me. still no refund. got a 52 rand credit. what must i do with that?
Helpful (0)
Replies (1)0
Replies (1)SweepSouth's replyOfficial
14 Nov 2018, 09:11Hello Justin,
Thank you for sharing your review. We sincerely apologise for your cleaner not having brought cleaning products along to your booking and we fully understand how let down you must have felt as a result of this. We will be addressing this with the SweepStar directly and provide her with all the support she needs to ensure she understands the importance of being prepared when going to her cleaning appointments.
We sincerely apologise again for the inconvenience you've experienced, we've received your email correspondence and look forward to assisting you with sorting this out.
SweepSouth
Thank you for sharing your review. We sincerely apologise for your cleaner not having brought cleaning products along to your booking and we fully understand how let down you must have felt as a result of this. We will be addressing this with the SweepStar directly and provide her with all the support she needs to ensure she understands the importance of being prepared when going to her cleaning appointments.
We sincerely apologise again for the inconvenience you've experienced, we've received your email correspondence and look forward to assisting you with sorting this out.
SweepSouth
SweepSouth's reply14 Nov 2018, 09:11
Official
Hello Justin,
Thank you for sharing your review. We sincerely apologise for your cleaner not having brought cleaning products along to your booking and we fully understand how let down you must have felt as a result of this. We will be addressing this with the SweepStar directly and provide her with all the support she needs to ensure she understands the importance of being prepared when going to her cleaning appointments.
We sincerely apologise again for the inconvenience you've experienced, we've received your email correspondence and look forward to assisting you with sorting this out.
SweepSouth
Thank you for sharing your review. We sincerely apologise for your cleaner not having brought cleaning products along to your booking and we fully understand how let down you must have felt as a result of this. We will be addressing this with the SweepStar directly and provide her with all the support she needs to ensure she understands the importance of being prepared when going to her cleaning appointments.
We sincerely apologise again for the inconvenience you've experienced, we've received your email correspondence and look forward to assisting you with sorting this out.
SweepSouth
