aA
akotze A

1 reviews | Active since Dec 2016

11 Mar 2018, 14:00

Very Satisfied but need to assist ladies in finding new client houses!

I've just started using SweepSouth. I loved the lady that cleaned my house, she really worked VERY hard and I was very satisfied with the standard of work she did. The only reason why it is not 5 stars is that I think SweepShouth can assist their staff better in finding new client homes. They are expected to come right on their own, poor girl only got here at 9:45 because she struggled finding our house and unreliable public transport. But boy oh boy, did she make up for that by doing a superb job in cleaning!

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Replies (1)
SweepSouth
SweepSouth's reply12 Mar 2018, 08:36
Official

Hello,

Thank you so much for your review. We really appreciate you taking the time to share your feedback and certainly hope that you're sitting back and enjoying your #CleanHappyHome!

We sincerely apologise for your SweepStar arriving late at your home. We want to make sure the service we strive to offer is reliable and easy to use and will pass this on to our Operations team to look into this as punctuality and reliability is very important to us.

Thank you again for your positive feedback and for your support. We hope we’ll see you again soon.

SweepSouth