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Sherwin C
1 reviews | Active since Jul 2014
10 Jan 2025, 14:14
Use SweepSouth at your own risk as they won’t refund you
The following query is still not resolved. https://maps.app.goo.gl/dLozJHHtCSD3CD3H7?g_st=ic
I asked to have this matter escalated and to be called back, but I am being ignored.
USE sweepsouth AT YOUR OWN RISK. You will not be refunded for no shows or when their staff cancels your booking without notifying you.
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Replies (3)0
Replies (3)
SweepSouth's replyOfficial
30 Jan 2025, 09:33Hi Sherwin, we so sorry for the frustration this has caused. Getting to the bottom of this is a priority for us, and our team is actively working on it. We understand the urgency and will further escalate this matter. A team member will reach out to you today with some direction and an update.
Thank you for your patience - we are committed to making this right!
SweepSouth's reply30 Jan 2025, 09:33
Official
Hi Sherwin, we so sorry for the frustration this has caused. Getting to the bottom of this is a priority for us, and our team is actively working on it. We understand the urgency and will further escalate this matter. A team member will reach out to you today with some direction and an update.
Thank you for your patience - we are committed to making this right!
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Sherwin C's updateReviewer Update
30 Jan 2025, 09:37Can you please give a specific date as to when you expect this matter to be resolved? It has been ongoing since November 2024
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Sherwin C's update30 Jan 2025, 09:37
Reviewer Update
Can you please give a specific date as to when you expect this matter to be resolved? It has been ongoing since November 2024
SweepSouth's replyOfficial
03 Feb 2025, 08:24Hi Sherwin, we’re happy to confirm that this has now been resolved. If there’s anything else we can assist with, please don’t hesitate to reach out!
SweepSouth's reply03 Feb 2025, 08:24
Official
Hi Sherwin, we’re happy to confirm that this has now been resolved. If there’s anything else we can assist with, please don’t hesitate to reach out!