1 reviews | Active since Jun 2018
UNSATISFIED!
Not satisfied! She only started to work 11:45 (she was suppose to start work at 11pm), because she could not get transport, I had to drive 20km to pick her up, then also had to drive her back after work (another 20km). Then they charged me for a extra 30 minutes! I was not even going to say anything about the fact that I gave her a lunch break and access to the wifi, a lunch brake which definitely lasted more than 30 minutes, and oh yes she also ate half our tin of biscuits without our consent, so does that count as *****ing?
Hello Cari,
Thank you for sharing your review. We are terribly sorry to read about your experience and we'd like to apologise for the inconvenience caused. You are not required to provide transport for your SweepStar at all. Should they be struggling on their way to your booking or need any assistance, they can contact us via their app on their phone and our team will fully assist from our side. It is also not a requirement for you to provide something to eat for our SweepStar, they take their own lunch along to their booking and we would like to sincerely apologise for her behavior. and her late arrival.
We would like to get in touch with and look into the matter further. Please provide us with the booking reference number or email address used to book so we can assist and get back to you.
SweepSouth
Best regards,
Hello Cari,
Thank you for sharing your review. We are terribly sorry to read about your experience and we'd like to apologise for the inconvenience caused. You are not required to provide transport for your SweepStar at all. Should they be struggling on their way to your booking or need any assistance, they can contact us via their app on their phone and our team will fully assist from our side. It is also not a requirement for you to provide something to eat for our SweepStar, they take their own lunch along to their booking and we would like to sincerely apologise for her behavior. and her late arrival.
We would like to get in touch with and look into the matter further. Please provide us with the booking reference number or email address used to book so we can assist and get back to you.
SweepSouth
Best regards,
Thank you for sending through, we sincerely apologise again for the experience. We see that you have been in touch with our team regarding the matter. We will follow up and get back to you with feedback.
Best regards,
Thank you for sending through, we sincerely apologise again for the experience. We see that you have been in touch with our team regarding the matter. We will follow up and get back to you with feedback.
Best regards,