ML
Matthew L

1 reviews | Active since Apr 2015

02 Nov 2018, 10:14

Totally unreliable service!

I've booked with SweepSouth 6 times. And out of those 6 times only 3 times has someone pitched up to clean my house. Basically the chance of someone pitching is 50/50.

Their service is so unreliable! You cannot bank on them at all. I'm just assuming that they pay their workers so poorly that they don't feel it's worth it to come to areas like Goodwood or places that take 1 hour commutes.

If there are other reliable cleaning services, can some please let me know.

Thanks.

0
Replies (1)
SweepSouth
SweepSouth's reply02 Nov 2018, 13:33
Official

Hello,

Thank you for sharing our review. We are disappointed that we've let you down on more than one occasion. It is a requirement for all SweepStars who work via our Platform to be reliable, punctual and arrive at all their scheduled appointments and we are bitterly sorry that this was not your experience.

Please could you provide us with your booking reference number or email address used to book with us so we can get in touch? We look forward to assisting you and to provide you with feedback. We really do apologise for the disappointing experiences you've had so far.

SweepSouth