Their staff DO NOT arrive on time....ever...and I have had a couple different cleaners now

I have been a customer of Sweepsouth for many months now. I think the allocated cleaner to me arrived for the first week on time, since then she has arrived between 20-40 minutes late EVERY week. Sweepsouth clearly does not care AT ALL even though I have complained once already to them. My booking is only 4 hrs long how can arriving 40 minutes late be ok on a consistent basis. This morning my usual sweepstar was not available so they send someone else and the booking was at 7am, by 7:40 still nothing, then I waste my phone bill phoning them (now bear in mind each week I am always calling the usual sweepstar to see where the heck she is cause I need to leave for week) and the call centre says “oh apologies I will get the area manager to call you to explain what happened this morning”. Its now 1pm and no one have bothered to even call me to apologise or explain. This company has no consideration for their customers time or schedules and clearky zero customer care. Someone will respond to this message here saying how sorry they are and it won’t happen again but fact of the matter is if you don’t respect your customers you will fail As a company. I have now cancelled all my future weekly bookings with you and I will share my opinion of your company with other people who have been asking me about your services (or lack thereof). I wish I could promise to provide you with a service only to leave you sitting in your lounge waiting and then getting you to waste your momey to find out what is going on. Don’t use this company everyone there is plenty other companies provindig the same using a simple google search