CM
Candice M
1 reviews | Active since Aug 2022
24 Aug 2022, 12:33
Terrible Service
I hate having to take time to write a bad review however if it helps save people some time and money then I will. My regular housekeeper is away and I needed some assistance in my apartment A few issues with Sweepsouth -my sweepsouth cleaner arrived 1hr 30 min late -she washed my dishes and packed them away without wiping them -she didn't makeup my bed but just pulled the duvet and folded my clothes and left them there -Didnt clean my bathroom and moped parts of my apartment with something that left it sticky
I was extremely disappointed and wont use SS again
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SweepSouth's replyOfficial
25 Aug 2022, 09:55Hello Candice! We would like to apologise for your SweepStar's late arrival and the effect this had on your experience. We hold our platform to strict standards of providing exceptional service and we apologise that we have let you down. As per your correspondence with our Support team yesterday, we can assure you that we have addressed the issue with the SweepStar. Our Support team has provided a resolution via email that we hope you would grant us as another opportunity to get it right. Again, we are really sorry for letting you down.
SweepSouth's reply25 Aug 2022, 09:55
Official
Hello Candice! We would like to apologise for your SweepStar's late arrival and the effect this had on your experience. We hold our platform to strict standards of providing exceptional service and we apologise that we have let you down. As per your correspondence with our Support team yesterday, we can assure you that we have addressed the issue with the SweepStar. Our Support team has provided a resolution via email that we hope you would grant us as another opportunity to get it right. Again, we are really sorry for letting you down.