mN
mcebisi N
1 reviews | Active since Apr 2012
06 Dec 2022, 21:00
Terrible Customer service. Run!
The sweepster was so rude. She didn't vaccum or clean all the rooms. Then she sent me a me a whatsapp after I rated her 3/5 on the app, telling me I wasted her time. I sent a complaint and Sweepsouth just ignored it. Find alternatives people, I am. Customer experience is not a priority here.
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SweepSouth's replyOfficial
09 Dec 2022, 12:44We feel awful to read about your experience and would like to express our sincere apologies, Mcebisi. As per the correspondence with our Support team, we have accessed your feedback and have addressed this with SweepStar together with further assessment. We absolutely do not condone this type of behavior and again, we are terribly sorry that this was your experience via our platform. Thank you for bringing this to our attention.
SweepSouth's reply09 Dec 2022, 12:44
Official
We feel awful to read about your experience and would like to express our sincere apologies, Mcebisi. As per the correspondence with our Support team, we have accessed your feedback and have addressed this with SweepStar together with further assessment. We absolutely do not condone this type of behavior and again, we are terribly sorry that this was your experience via our platform. Thank you for bringing this to our attention.