Terrible customer service and no refund nor feedback.

Terrible experience with them and it was my first time. They sent someone who said it's her first time with them and seemed confused. The lady was suppose to clean the whole house, windows, cabinets, fridge, oven and iron but on the day she only cleaned the kitchen,oven, fridge, cabinets and kitchen windows only. I called no one responded and sent whatssup then they blue tick me. I'm very disappointed as it was must first with them. I asked to be refunded the amount for all the tasks not done but no response.