SM
Shanaaz M
1 reviews | Active since Dec 2012
01 May 2025, 00:17
Swerpsouth has no controls over sweepstars
Swerpsouth has no controls over sweepstars. I booked for Wednesday. Sweepstar called to say she was lost. She did not arrive. I sent an email immediately when she called to advise she was lost...as I could not wait for call to be answered. I requested they not send this swerpstar again. Sweepstar In Cresta and venue was Parkhurst. I rated her when requested and advised she did not arrive. I was still billed. Sweepstar still billed me nevertheless. I did not cancel. Sweepstar did not arrive. Check your billing. There is no verification on swerpstars part.
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Replies (1)SweepSouth's replyOfficial
02 May 2025, 15:57Hi Shanaaz, we’re really sorry to hear about this frustrating experience and the inconvenience it caused. From what you’ve shared, it’s clear we fell short - and we truly appreciate you raising the concern. Someone from our team will be reaching out to you directly to investigate the matter and get this sorted. Thank you again for bringing it to our attention.
SweepSouth's reply02 May 2025, 15:57
Official
Hi Shanaaz, we’re really sorry to hear about this frustrating experience and the inconvenience it caused. From what you’ve shared, it’s clear we fell short - and we truly appreciate you raising the concern. Someone from our team will be reaching out to you directly to investigate the matter and get this sorted. Thank you again for bringing it to our attention.
