YM
Yasmin M
1 reviews | Active since Jan 2016
27 Nov 2018, 07:11
Sweepstars Rating not a true reflection
Booking SS935296
The ratings mean nothing
I booked someone with a rating of 4.85
She started off well and I rebooked her while she was still there
Immediatey afterwards she slowed down - She did not put the ironing away , nor did she hang up or take down the washing. I had to help her move the beds. she did not dust the kitchen shelves AND she took an hour longer than she needed to.
To top it all after rating her a 1 I receive a BLANK email from Sweepsouth support asking me to review
What a joke!!!
Sweepsouth the standard of your sweepstars has significantly deteriorated !!
Helpful (0)
Replies (1)0
Replies (1)
SweepSouth's replyOfficial
27 Nov 2018, 11:46Hello Yasmin,
Thank you for sharing your review and making us aware of your experience.
We are bitterly disappointed to read as are aim is to provide clean, happy, homes with the simple tap of a button and we are so sorry that we did not meet this standard. We would really like the opportunity to look into what happened, as your happiness is very important to us.
Our team will get in touch with you to assist further. We look forward to getting back to you and to provide you with feedback.
SweepSouth
Thank you for sharing your review and making us aware of your experience.
We are bitterly disappointed to read as are aim is to provide clean, happy, homes with the simple tap of a button and we are so sorry that we did not meet this standard. We would really like the opportunity to look into what happened, as your happiness is very important to us.
Our team will get in touch with you to assist further. We look forward to getting back to you and to provide you with feedback.
SweepSouth
SweepSouth's reply27 Nov 2018, 11:46
Official
Hello Yasmin,
Thank you for sharing your review and making us aware of your experience.
We are bitterly disappointed to read as are aim is to provide clean, happy, homes with the simple tap of a button and we are so sorry that we did not meet this standard. We would really like the opportunity to look into what happened, as your happiness is very important to us.
Our team will get in touch with you to assist further. We look forward to getting back to you and to provide you with feedback.
SweepSouth
Thank you for sharing your review and making us aware of your experience.
We are bitterly disappointed to read as are aim is to provide clean, happy, homes with the simple tap of a button and we are so sorry that we did not meet this standard. We would really like the opportunity to look into what happened, as your happiness is very important to us.
Our team will get in touch with you to assist further. We look forward to getting back to you and to provide you with feedback.
SweepSouth