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Motlotlegi M
1 reviews | Active since Aug 2013
30 May 2022, 10:27
SweepSouth waste of time
This company is **** and the wasted my whole day. First they inexplicably canceled my booking. I made another booking which was obviously later the same day because I realized the booking was canceled on the day I was waiting for the service provider. I then stayed home from work so I was home when the service provider arrived. 10 minutes before she was meant to arrive they canceled….AGAIN! I missed half a work day for nothing. My house is still not cleaned.
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SweepSouth's replyOfficial
30 May 2022, 14:58Hi Motlotlegi,
Thank you for your review. Unfortunately, an issue has been identified with the card linked to your account. You will have received an email from us on Wednesday, 25 May 2022 to let you know of this issue and allow you time to rectify this ahead of the booking.
Since this was not resolved, the booking was canceled and an email confirming the cancellation was sent to you. In addition, our Support Team has reached out and arranged a replacement booking to ensure that you still receive a home clean.
Thank you for your review. Unfortunately, an issue has been identified with the card linked to your account. You will have received an email from us on Wednesday, 25 May 2022 to let you know of this issue and allow you time to rectify this ahead of the booking.
Since this was not resolved, the booking was canceled and an email confirming the cancellation was sent to you. In addition, our Support Team has reached out and arranged a replacement booking to ensure that you still receive a home clean.
SweepSouth's reply30 May 2022, 14:58
Official
Hi Motlotlegi,
Thank you for your review. Unfortunately, an issue has been identified with the card linked to your account. You will have received an email from us on Wednesday, 25 May 2022 to let you know of this issue and allow you time to rectify this ahead of the booking.
Since this was not resolved, the booking was canceled and an email confirming the cancellation was sent to you. In addition, our Support Team has reached out and arranged a replacement booking to ensure that you still receive a home clean.
Thank you for your review. Unfortunately, an issue has been identified with the card linked to your account. You will have received an email from us on Wednesday, 25 May 2022 to let you know of this issue and allow you time to rectify this ahead of the booking.
Since this was not resolved, the booking was canceled and an email confirming the cancellation was sent to you. In addition, our Support Team has reached out and arranged a replacement booking to ensure that you still receive a home clean.