jM
jason M
1 reviews | Active since Feb 2021
09 Feb 2021, 12:47
SweepSouth - Sweep Damage
If anything gets damaged in your house, their insurance will NOT cover it. That was one of the reasons I went with SweepSouth was that everything would be covered. DO NOT use this company, you might be very happy with them, but if something goes wrong you are *****ed. Stay well away from them.
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Replies (2)
SweepSouth's replyOfficial
09 Feb 2021, 16:56Hi Jason,
Thank you for sharing your review. We are terribly disappointed to read about the unfortunate incident that took place and would like to sincerely apologise for the inconvenience caused as result. Our insurance is a separate product that is fully managed by the SureStart team, so while we do try to assist as much as possible, we do not have full control over the process. We will be reaching out to the team to get more feedback on your case and assist you further.
We sincerely apologise once more for the letdown and we will be in touch once we receive further feedback from the insurers.
SweepSouth Social Team
Thank you for sharing your review. We are terribly disappointed to read about the unfortunate incident that took place and would like to sincerely apologise for the inconvenience caused as result. Our insurance is a separate product that is fully managed by the SureStart team, so while we do try to assist as much as possible, we do not have full control over the process. We will be reaching out to the team to get more feedback on your case and assist you further.
We sincerely apologise once more for the letdown and we will be in touch once we receive further feedback from the insurers.
SweepSouth Social Team
SweepSouth's reply09 Feb 2021, 16:56
Official
Hi Jason,
Thank you for sharing your review. We are terribly disappointed to read about the unfortunate incident that took place and would like to sincerely apologise for the inconvenience caused as result. Our insurance is a separate product that is fully managed by the SureStart team, so while we do try to assist as much as possible, we do not have full control over the process. We will be reaching out to the team to get more feedback on your case and assist you further.
We sincerely apologise once more for the letdown and we will be in touch once we receive further feedback from the insurers.
SweepSouth Social Team
Thank you for sharing your review. We are terribly disappointed to read about the unfortunate incident that took place and would like to sincerely apologise for the inconvenience caused as result. Our insurance is a separate product that is fully managed by the SureStart team, so while we do try to assist as much as possible, we do not have full control over the process. We will be reaching out to the team to get more feedback on your case and assist you further.
We sincerely apologise once more for the letdown and we will be in touch once we receive further feedback from the insurers.
SweepSouth Social Team
jM
jason M's updateReviewer Update
10 Feb 2021, 16:27Is the feedback the email I just received, which seems pointless. Someone employed by you, damages my property, a newly installed floor, and you do not cover it. I am not asking to cover a R50,000 flat screen tv - the repair quote is very reasonable.
jM
jason M's update10 Feb 2021, 16:27
Reviewer Update
Is the feedback the email I just received, which seems pointless. Someone employed by you, damages my property, a newly installed floor, and you do not cover it. I am not asking to cover a R50,000 flat screen tv - the repair quote is very reasonable.