EC
EkTa C
1 reviews | Active since Jun 2020
30 Jun 2020, 18:28
Sweepsouth poor service
Poor response service, purchased a product, paid for it and 3-4 weeks later still haven't received anything. The company that delivers for them apparently lost the item and no one knows what's going on.
Helpful (0)
Replies (2)0
Replies (2)
SweepSouth's replyOfficial
01 Jul 2020, 09:31Hi there,
Thank you for your review.
This is extremely disappointing to read, we are sorry for the letdown. It is never our intention to cause such stress towards our clients.
We would like to investigate this further, could you kindly share with your order number and email address, so that we may investigate this further for you.
SweepSouth Social Team.
Thank you for your review.
This is extremely disappointing to read, we are sorry for the letdown. It is never our intention to cause such stress towards our clients.
We would like to investigate this further, could you kindly share with your order number and email address, so that we may investigate this further for you.
SweepSouth Social Team.
SweepSouth's reply01 Jul 2020, 09:31
Official
Hi there,
Thank you for your review.
This is extremely disappointing to read, we are sorry for the letdown. It is never our intention to cause such stress towards our clients.
We would like to investigate this further, could you kindly share with your order number and email address, so that we may investigate this further for you.
SweepSouth Social Team.
Thank you for your review.
This is extremely disappointing to read, we are sorry for the letdown. It is never our intention to cause such stress towards our clients.
We would like to investigate this further, could you kindly share with your order number and email address, so that we may investigate this further for you.
SweepSouth Social Team.
SweepSouth's replyOfficial
13 Jul 2020, 12:24Hello Ekta,
We see that you have not responded to our HelloPeter and wanted to reach out once again to let you know that we are extremely sorry for the inconvenience that has been caused. We have been investigating your case and managed to locate your details. We can confirm that our Support Team has been in contact and offered further assistance in ensuring your item was delivered.
We sincerely apologise for the inconvenience. If you do require any further assistance, kindly email hello[@]sweepsouth.com and we will ensure to assist you with any further issues.
SweepSouth Social Team
We see that you have not responded to our HelloPeter and wanted to reach out once again to let you know that we are extremely sorry for the inconvenience that has been caused. We have been investigating your case and managed to locate your details. We can confirm that our Support Team has been in contact and offered further assistance in ensuring your item was delivered.
We sincerely apologise for the inconvenience. If you do require any further assistance, kindly email hello[@]sweepsouth.com and we will ensure to assist you with any further issues.
SweepSouth Social Team
SweepSouth's reply13 Jul 2020, 12:24
Official
Hello Ekta,
We see that you have not responded to our HelloPeter and wanted to reach out once again to let you know that we are extremely sorry for the inconvenience that has been caused. We have been investigating your case and managed to locate your details. We can confirm that our Support Team has been in contact and offered further assistance in ensuring your item was delivered.
We sincerely apologise for the inconvenience. If you do require any further assistance, kindly email hello[@]sweepsouth.com and we will ensure to assist you with any further issues.
SweepSouth Social Team
We see that you have not responded to our HelloPeter and wanted to reach out once again to let you know that we are extremely sorry for the inconvenience that has been caused. We have been investigating your case and managed to locate your details. We can confirm that our Support Team has been in contact and offered further assistance in ensuring your item was delivered.
We sincerely apologise for the inconvenience. If you do require any further assistance, kindly email hello[@]sweepsouth.com and we will ensure to assist you with any further issues.
SweepSouth Social Team