NK
Nerine K
1 reviews | Active since May 2011
23 May 2021, 17:19
Sweepsouth Outdoor
I try to book an Outdoor appointment for weeks, did send please contact me three times. Did speak to 2 consultants and they promise to get back. The last consultant that promise to get back was Keesha. I use the home cleaning services and they are excellent, but the guys that do gardening is pathetic and they do not deliver as promise
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Replies (2)
SweepSouth's replyOfficial
24 May 2021, 10:54Hi Nerine,
Thank you for your review. We appreciate your feedback despite the disappointment.
We are very sorry about the frustration and inconvenience you experienced with your outdoor booking. We do not pride ourselves on such service and this is deeply concerning for us. We escalated this to our Support team and Operations team who have confirmed they reached out to you and are busy assisting in sorting this out for you and ensuring we can find a better Outdoor SweepStar match for you.
We sincerely apologise once again for this.
SweepSouth Social Team
Thank you for your review. We appreciate your feedback despite the disappointment.
We are very sorry about the frustration and inconvenience you experienced with your outdoor booking. We do not pride ourselves on such service and this is deeply concerning for us. We escalated this to our Support team and Operations team who have confirmed they reached out to you and are busy assisting in sorting this out for you and ensuring we can find a better Outdoor SweepStar match for you.
We sincerely apologise once again for this.
SweepSouth Social Team
SweepSouth's reply24 May 2021, 10:54
Official
Hi Nerine,
Thank you for your review. We appreciate your feedback despite the disappointment.
We are very sorry about the frustration and inconvenience you experienced with your outdoor booking. We do not pride ourselves on such service and this is deeply concerning for us. We escalated this to our Support team and Operations team who have confirmed they reached out to you and are busy assisting in sorting this out for you and ensuring we can find a better Outdoor SweepStar match for you.
We sincerely apologise once again for this.
SweepSouth Social Team
Thank you for your review. We appreciate your feedback despite the disappointment.
We are very sorry about the frustration and inconvenience you experienced with your outdoor booking. We do not pride ourselves on such service and this is deeply concerning for us. We escalated this to our Support team and Operations team who have confirmed they reached out to you and are busy assisting in sorting this out for you and ensuring we can find a better Outdoor SweepStar match for you.
We sincerely apologise once again for this.
SweepSouth Social Team
SweepSouth's replyOfficial
02 Jun 2021, 16:59Hi Nerine,
We're just following up to say thank you for allowing us to assist you and find the perfect SweepStar match for you. We're thrilled to know your booking with Raymond went well and we look forward to your next booking with us.
SweepSouth Social Team
We're just following up to say thank you for allowing us to assist you and find the perfect SweepStar match for you. We're thrilled to know your booking with Raymond went well and we look forward to your next booking with us.
SweepSouth Social Team
SweepSouth's reply02 Jun 2021, 16:59
Official
Hi Nerine,
We're just following up to say thank you for allowing us to assist you and find the perfect SweepStar match for you. We're thrilled to know your booking with Raymond went well and we look forward to your next booking with us.
SweepSouth Social Team
We're just following up to say thank you for allowing us to assist you and find the perfect SweepStar match for you. We're thrilled to know your booking with Raymond went well and we look forward to your next booking with us.
SweepSouth Social Team