1 reviews | Active since Sept 2016

10 Mar 2019, 17:16

Sweepsouth is not a legitimate business

I am shocked by the pathetic service I have received.

For the second time, the cleaner did not show up. I have already paid for the service and when I enquired I was told that Sweepsouth is just a platform connecting cleaners to clients.

I have already paid for the service but up until now, no replacement has been arranged or a voucher to reimburse me.

What kind of business are you running? I would like my money back please.

0
Replies (1)
SweepSouth
SweepSouth's reply11 Mar 2019, 08:54
Official
Hello Justin, 

Thank you for sharing your review. We are terribly sorry to read about your experience and would like to  sincerely apologise for the inconvenience caused to you. Our aim is to offer you a convenient cleaning solution at the simple tap of a button and we do regret that we've  let you down this past weekend. 

We'd like to confirm that our team is in contact with you and assisting with sorting this out. We sincerely apologise again for the inconvenience caused to you and look forward to making things right.

SweepSouth