EA
Edlynne A
1 reviews | Active since Jan 2019
28 Jan 2019, 10:49
SweepSouth Horror
All I want is my refund back, Sweepsouth took my money, did not send a lady to clean. And I have been waiting for more than a month for my refund.
They dont phone back, they just send automated emails.
Some one phone me!!!
Helpful (0)
Replies (2)0
Replies (2)
SweepSouth's replyOfficial
28 Jan 2019, 14:18Hello Edlynne,
Thank you for sharing your review. We would like to sincerely apologise for your SweepStar not arriving at your booking and for the inconvenience caused as a result. Our aim is to offer you a reliable service at the tap of a button and we do regret that we've let you down. We will also be addressing this directly with the SweepStar as it is important to us that all SweepStars working via the platform offer a high level of service.
We'd like to sincerely apologise for the delay in processing your refund. As discussed with your earlier, our finance team tried processing the payment, however, the account number provided failed in their attempt to process the payment. We have sent you a follow up email to confirm the banking details in order to sort this out as soon as possible.
SweepSouth
Thank you for sharing your review. We would like to sincerely apologise for your SweepStar not arriving at your booking and for the inconvenience caused as a result. Our aim is to offer you a reliable service at the tap of a button and we do regret that we've let you down. We will also be addressing this directly with the SweepStar as it is important to us that all SweepStars working via the platform offer a high level of service.
We'd like to sincerely apologise for the delay in processing your refund. As discussed with your earlier, our finance team tried processing the payment, however, the account number provided failed in their attempt to process the payment. We have sent you a follow up email to confirm the banking details in order to sort this out as soon as possible.
SweepSouth
SweepSouth's reply28 Jan 2019, 14:18
Official
Hello Edlynne,
Thank you for sharing your review. We would like to sincerely apologise for your SweepStar not arriving at your booking and for the inconvenience caused as a result. Our aim is to offer you a reliable service at the tap of a button and we do regret that we've let you down. We will also be addressing this directly with the SweepStar as it is important to us that all SweepStars working via the platform offer a high level of service.
We'd like to sincerely apologise for the delay in processing your refund. As discussed with your earlier, our finance team tried processing the payment, however, the account number provided failed in their attempt to process the payment. We have sent you a follow up email to confirm the banking details in order to sort this out as soon as possible.
SweepSouth
Thank you for sharing your review. We would like to sincerely apologise for your SweepStar not arriving at your booking and for the inconvenience caused as a result. Our aim is to offer you a reliable service at the tap of a button and we do regret that we've let you down. We will also be addressing this directly with the SweepStar as it is important to us that all SweepStars working via the platform offer a high level of service.
We'd like to sincerely apologise for the delay in processing your refund. As discussed with your earlier, our finance team tried processing the payment, however, the account number provided failed in their attempt to process the payment. We have sent you a follow up email to confirm the banking details in order to sort this out as soon as possible.
SweepSouth
EA
Edlynne A's updateReviewer Update
28 Jan 2019, 14:21I have rep**** to the email confirming my banking details. And i spoke to someone this morning confirming my details.
Im sick of the apologies. I just want my money back.
So I can move on from all of this
EA
Edlynne A's update28 Jan 2019, 14:21
Reviewer Update
I have rep**** to the email confirming my banking details. And i spoke to someone this morning confirming my details.
Im sick of the apologies. I just want my money back.
So I can move on from all of this