CL
Carina L
1 reviews | Active since Jan 2023
02 Jan 2026, 07:27
SweepSouth extremely poor services
Booked a garden services for a Wednesday the 31st of December. The sweepsouth didn't pitch up. Phoned the call centre to complain and arrange another booking for the 2nd of January. They then booked it for the 2nd of February. I notified them of the wrong booking date, yet no one responded on the whats app number. I then downloaded the app and changed the booking date myself. Now today they phoned me half an hour before my sweepsouth should start work, to say that my sweepsouth will again not pitch today. Absolutely unacceptable client services.
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SweepSouth's replyOfficial
05 Jan 2026, 15:33 Hi, Thank you for your feedback. We have addressed the issue and understand your frustration. The delay was due to supply challenges in your area, but we are actively working on improving this and expect the situation to be resolved soon with more SweepStars available. We sincerely apologise for the inconvenience and appreciate your patience.
Best regards,
SweepSouth's reply05 Jan 2026, 15:33
Official
Hi, Thank you for your feedback. We have addressed the issue and understand your frustration. The delay was due to supply challenges in your area, but we are actively working on improving this and expect the situation to be resolved soon with more SweepStars available. We sincerely apologise for the inconvenience and appreciate your patience.
Best regards,