1 reviews | Active since Dec 2018
SweepSouth expects me to pay, after damaging my items!
I am extremely disappointed regarding the services I received from my sweepstar today! She came in and I gave her all the things she needed to clean my house while specifying what to use where. What cloths need to be used dry and which ones needs to be used wet - instead, all things stated has not been done to my asking.
I went in to the bathroom once she was done cleaning and noticed scratches on all my silver in my bathroom, and in the kitchen I noticed scratches on my toaster.
When I asked her what she used to clean the items, she said she used a sponge - a kitchen sponge that gets used for dishes! I am extremely annoyed as all items in my home is not even a month old as I got married on 24 of November and only moved in on that day! Now I’m sitting with brand new items that looks as though it’s years old!
I expect something to be done about it as the items do not come cheap!! Everything costs money and so does your sweep stars! So I expect them to work professionally and do things correctly.
Thank you for sharing your review.
We are very disappointed to read about your experience and would like to sincerely apologise for the unfortunate incident that took place. This will be addressed with your SweepStar directly, as we do expect a certain level for any individual who operates via our platform.
We fully understand the frustration and disappointment you are experiencing. We have escalated this to our team, who is currently looking into this and will get back to you with more feedback.
We look forward to looking into this for you and assisting you further.
SweepSouth
Thank you for sharing your review.
We are very disappointed to read about your experience and would like to sincerely apologise for the unfortunate incident that took place. This will be addressed with your SweepStar directly, as we do expect a certain level for any individual who operates via our platform.
We fully understand the frustration and disappointment you are experiencing. We have escalated this to our team, who is currently looking into this and will get back to you with more feedback.
We look forward to looking into this for you and assisting you further.
SweepSouth
