GV
Gary V

1 reviews | Active since Sept 2025

12 Sept 2025, 15:59

SweepSouth does not care about customer experience.

I gave feedback on a bad experience with a "star" - basically instructions were not followed and my kitchen was left as dirty as it was before she had been in it, 1,5 hours later. After giving this bad feedback, the system kept assigning me this same "star". Support was completely silent. No help from them, no customer service. Basically they do not care about customer experience. Two thumbs down. Would not recommend.

0
Replies (1)
SweepSouth
SweepSouth's reply29 Sept 2025, 14:30
Official
We’re very sorry about your experience and the frustration it caused. We understand how disappointing this must have been and apologize for the lack of support you received. Your feedback is important, and we’ll be reviewing this internally to prevent it from happening again.Best regards,