1 reviews | Active since Sept 2015
Sweepsouth dissappoints yet again
My domestic Monica had broken my mop of which was a simple floorwhizz mop , she broke the sponge. Upon her arrival the mop was completely fine and in working order. In fact she cleaned the bathroom with it before, going into the room where she broke it. She had a disgustingly bad attitude and walked out when I approached her. She did not know how to clean correctly. This was a terrible experience yet again with sweepstar and I would never refer anyone to use them or use them again.
Upon arrival , the domestic said she is very hot and tired from getting here, asked me for a drink in fact.Her bad attitude continued when I showed her where to clean and what cloths to use. She dropped my bucket spilled all the water, as she wanted to mop without sweeping or vacuuming and when I told her it was a problem. She did not know how to clean the shower as it was dusty and she wanted to use a dry cloth. She continued her terrible attitude when eventually she broke my mop and walked out.
Please note the black band was me trying to hold it together to clean after the domestic just walked out and sweepstar couldn't find a replacement. Very unrealiable.
This is the third time I had a problem with sweepsouth and wouldn't recommend them to anyone.
Please contact me regarding this incident on ********** . Show quoted text
Thank you for your review and feedback.
We're extremely disappointed to read of your experience, as our aim is to provide ease and peace of mind at a simple tap of a button, and we have let you down in this regard.We are concerned to read your feedback and we'd like to sincerely apologise for this unfortunate incident that took place. We fully understand the frustration and disappointment you are experiencing and would certainly like to assist from our side by proceeding to address the issue and will provide any support that we can to resolve this as swiftly as possible.
We'd like to confirm that our team have been in contact with you and will be assisting you further once we have received your documentation. We look forward to assisting you in this regard, as your peace of mind is very important to us.
SweepSouth
Thank you for your review and feedback.
We're extremely disappointed to read of your experience, as our aim is to provide ease and peace of mind at a simple tap of a button, and we have let you down in this regard.We are concerned to read your feedback and we'd like to sincerely apologise for this unfortunate incident that took place. We fully understand the frustration and disappointment you are experiencing and would certainly like to assist from our side by proceeding to address the issue and will provide any support that we can to resolve this as swiftly as possible.
We'd like to confirm that our team have been in contact with you and will be assisting you further once we have received your documentation. We look forward to assisting you in this regard, as your peace of mind is very important to us.
SweepSouth