PK
Petrus K
1 reviews | Active since Jan 2014
16 Sept 2024, 13:48
Sweepsouth damages laptop and blows if off
sweepsouth worker was at my house for a clean they damaged my laptop to the value of R30000 they told me to get my laptop check by a technician and get a report and replacement just to be told after all this my insurance on the laptop is R5000 can't pay more what the hell, so their workers come into you home break your stuff hold no accountably to the damage you can't call them as I'm just a number everyone be careful as they are opperating a insurance **** take your money and basically tell you sorry F U you arnt covered for that amount keep in mind they are under sweep south employment during this period
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SweepSouth's replyOfficial
16 Sept 2024, 23:50Hi Petrus,
We were truly sorry to learn about the damage to your laptop when you first reached out to us, and we sincerely apologize for the distress this situation has caused. Our insurance policy is intended to offer peace of mind, but we understand that the current payout cap is insufficient in your case.
We are actively reviewing the policy and exploring adjustments to better serve our customers needs. Your experience is important as we make these improvements.
We are committed to addressing these issues and ensuring comprehensive support for our customers.
We were truly sorry to learn about the damage to your laptop when you first reached out to us, and we sincerely apologize for the distress this situation has caused. Our insurance policy is intended to offer peace of mind, but we understand that the current payout cap is insufficient in your case.
We are actively reviewing the policy and exploring adjustments to better serve our customers needs. Your experience is important as we make these improvements.
We are committed to addressing these issues and ensuring comprehensive support for our customers.
SweepSouth's reply16 Sept 2024, 23:50
Official
Hi Petrus,
We were truly sorry to learn about the damage to your laptop when you first reached out to us, and we sincerely apologize for the distress this situation has caused. Our insurance policy is intended to offer peace of mind, but we understand that the current payout cap is insufficient in your case.
We are actively reviewing the policy and exploring adjustments to better serve our customers needs. Your experience is important as we make these improvements.
We are committed to addressing these issues and ensuring comprehensive support for our customers.
We were truly sorry to learn about the damage to your laptop when you first reached out to us, and we sincerely apologize for the distress this situation has caused. Our insurance policy is intended to offer peace of mind, but we understand that the current payout cap is insufficient in your case.
We are actively reviewing the policy and exploring adjustments to better serve our customers needs. Your experience is important as we make these improvements.
We are committed to addressing these issues and ensuring comprehensive support for our customers.