1 reviews | Active since Dec 2013
SweepSouth Cleaners are Untrained, canNOT clean your Home!
1) SweepSouth cleaners from out of South Africa, from Zimbabwe in most cases, are sent to clean and come to estates WITHOUT a work permit. Repeatedly. So the employer must go fetch at the entrance and drive in with them (I.e smuggle them in) 2) SweepSouth cleaners are untrained so as the employer you must train on the job and micro-manage - thereafter a full cleaning fee is deducted from your account by SweepSouth 3) They do not know Punctuality; get to the job later than the agreed-to time and leave earlier. But the full amount for the contracted hours will be deducted by SweepSouth. 4) They come to clean and they have not been provided with pinafores or overalls to clean in. Very unprofessional and unsightly. 5) They will remove things, shove furniture around but will not put it back as they found it. Neither will they ask for help if they have forgotten. You get back and start moving things around to where you had left them. 6) The quality of cleaning - floors, mirrors, windows, wooden furniture, shower doors, baths, making up beds, etc - is so so poor. Unbelievable that SweepSouth expects you to pay for this “service” Rather take your chances with that unvetted lady looking for a job on the side of the road to clean your house, than take these SweepSouth “cleaners”!
Thank you for your post, we wanted to just double check that you received our initial email response to your rating as we noticed the Tweets and HelloPeter report came through prior to our responding to the rating. We would like to sincerely apologise for your experience and ensure we support in providing some further clarity and assistance. Our team have sent you an email to ensure all your concerns have been addressed and we look forward to discussing any of these points further.
We are always looking for ways to improve and ensure we are providing the best service possible, your feedback is highly appreciated and has been shared with the relevant teams. We sincerely apologise once again for this.
SweepSouth
Thank you for your post, we wanted to just double check that you received our initial email response to your rating as we noticed the Tweets and HelloPeter report came through prior to our responding to the rating. We would like to sincerely apologise for your experience and ensure we support in providing some further clarity and assistance. Our team have sent you an email to ensure all your concerns have been addressed and we look forward to discussing any of these points further.
We are always looking for ways to improve and ensure we are providing the best service possible, your feedback is highly appreciated and has been shared with the relevant teams. We sincerely apologise once again for this.
SweepSouth