SM
Siphokazi M

1 reviews | Active since Jan 2019

02 Jan 2019, 06:33

SweepSouth cancellation

I booked a cleaning service for the 1st of January which was cancelled the day before but I was only informed at 10 pm only through email, I should have been called or least SMSed so that I could try make alternate arrangements

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Replies (1)
SweepSouth
SweepSouth's reply03 Jan 2019, 08:46
Official
 Hello  Siphokazi, 

Thank you for sharing your review. 

We sincerely apologise for letting you down and for not be being able to assist with your booking as scheduled. Our aim is to offer you a reliable service when booking a cleaning with us and we are bitterly sorry that this never happened. 

We'd love to get in touch and assist further from our side.Please could you share the booking reference number with us so we can get in touch with you and sort this out. We look forward to hearing back from you. 

SweepSouth