1 reviews | Active since Aug 2018
Sweep South terrible services
Made my first booking with sweep south for 10 hours, which they booked two ladies for 5 hours each. At the last minute they send only one for 10 hours without consultation as i had plans for the afternoon. Then the lady arrives, and asked her to start with making beds and clean the bathrooms. She just pulled the duvet up and bed done! In her wisdom decided not to wash the bath as it looked ok. Didnt wash the floors. My sons bedroom which is always a mess, she picked all the clothes rolled them into a ball and shoved them in the cupboard. I was finished by them. Send her home half way and wrote a bad review. Until today no questions asked or an apology given. Very sad that we pay and get this type of services
Hello Cristina,
Thank you for your review - We are disappointed to read about your experience and regret letting you down in our promise to leave your home spic and span after a SweepSouth cleaning appointment. The SweepSouth Satisfaction Guarantee ensures that we are able to provide clients with the highest level of service when engaging with us. If you are not satisfied with the quality of the booking, on assessment of your feedback, we will provide you with a voucher to schedule another booking for another SweepStar to re-perform the tasks completed poorly or not completed at all.
We'd like to confirm that you are in touch with our support team who is busy looking into your experience. Thank you again for your review, we look forward to assisting you further with resolving this.
SweepSouth
Hello Cristina,
Thank you for your review - We are disappointed to read about your experience and regret letting you down in our promise to leave your home spic and span after a SweepSouth cleaning appointment. The SweepSouth Satisfaction Guarantee ensures that we are able to provide clients with the highest level of service when engaging with us. If you are not satisfied with the quality of the booking, on assessment of your feedback, we will provide you with a voucher to schedule another booking for another SweepStar to re-perform the tasks completed poorly or not completed at all.
We'd like to confirm that you are in touch with our support team who is busy looking into your experience. Thank you again for your review, we look forward to assisting you further with resolving this.
SweepSouth