1 reviews | Active since Mar 2009
Still no refund
Hi, I have emailed and called in 6-8 times since the 18/12 I have been charged to my bank account after sending through the 500 gift voucher that I would like to apply as sweep credits. I'm starting to get frustrated as each time I call I get told they will refund the 171 and 158. But still nothing. I understand it is a busy time. But I have been so patient. Please can someone help me??
Hi there,
Thanks for your review.
We apologise for any delays from our side. As the festive season is upon us we are experiencing high demand at this time.
Please provide us with your booking reference number or email address used to schedule your booking so we can escalate this to our support team. Your happiness is very important to us and we look forward to assisting you.
SweepSouth
Best regards,
Hi there,
Thanks for your review.
We apologise for any delays from our side. As the festive season is upon us we are experiencing high demand at this time.
Please provide us with your booking reference number or email address used to schedule your booking so we can escalate this to our support team. Your happiness is very important to us and we look forward to assisting you.
SweepSouth
Best regards,