LN
Lerato N
1 reviews | Active since Nov 2019
11 Jun 2020, 10:35
*****ING MONEY WHILE REPEAT BOOKINGS ARE CANCELLED TWO WEEKS AGO!!!!
WHY DEBIT MY ACCOUNT WHEN I CANCELLED THE BOOKING TWO WEEKS AGO!!!!
THERE IS NO REPEAT BOOKING!!!! BUT STILL YOU DEBIT MY ACCOUNT WHY!!!!!
Please stop ******** people,when we want to remove our bank cards you purposefully keep it on your system to debit our accounts without our knowledge, without using your services. You are really a ****TY COMPANY!!!!
I will never use your services again!!! Remove my account , refund me or ill have my lawyer shut you down, i did not sign a contract with you, stop being selfish during these very tough times!!!!!
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SweepSouth's replyOfficial
11 Jun 2020, 11:32Hello Lerato,
Thank you for your review despite your disappointment.
We're quite concerned to read this and sincerely apologise for the frustration and inconvenience you have experienced. This does not sound right at all and we have gone ahead and shared this with our Support team and they will be reaching out to you with further assistance.
We sincerely apologise once again for this as this is most certainly not how we like to do things and assure you we will support in resolving this for you.
SweepSouth Social Team
Thank you for your review despite your disappointment.
We're quite concerned to read this and sincerely apologise for the frustration and inconvenience you have experienced. This does not sound right at all and we have gone ahead and shared this with our Support team and they will be reaching out to you with further assistance.
We sincerely apologise once again for this as this is most certainly not how we like to do things and assure you we will support in resolving this for you.
SweepSouth Social Team
SweepSouth's reply11 Jun 2020, 11:32
Official
Hello Lerato,
Thank you for your review despite your disappointment.
We're quite concerned to read this and sincerely apologise for the frustration and inconvenience you have experienced. This does not sound right at all and we have gone ahead and shared this with our Support team and they will be reaching out to you with further assistance.
We sincerely apologise once again for this as this is most certainly not how we like to do things and assure you we will support in resolving this for you.
SweepSouth Social Team
Thank you for your review despite your disappointment.
We're quite concerned to read this and sincerely apologise for the frustration and inconvenience you have experienced. This does not sound right at all and we have gone ahead and shared this with our Support team and they will be reaching out to you with further assistance.
We sincerely apologise once again for this as this is most certainly not how we like to do things and assure you we will support in resolving this for you.
SweepSouth Social Team