CJ
Charmz J
1 reviews | Active since Sept 2018
03 Jun 2019, 11:28
Stay Away from Sweep South
Terrible Service -
The area I live in is covered but the staff contact me directly asking me to collect Tham 30KM away. The day before I was due to have a cleaning, THREE sweep stars cancelled.
I called sweep south to inform Them of this Poor Customer Service. I asked that the person "handling" my case returns my call.
Nothing as yet from their side. Stay Away from SweepSouth Unless you are completely sure they service your area.
O and then the daily emails are enough to add the cherry to the cake. I have now not only unsubscribed But Blocked these Spam messages as well
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Replies (1)
SweepSouth's replyOfficial
04 Jun 2019, 07:49Hello Charmz,
Thank you for your review.
We do regret that this is your decision, as our aim is not to disappoint any of our clients who book with us.
Your experience runs completely contrary to everything we stand for at SweepSouth. We are about providing our customers with ease and peace of mind and we have completely failed you in this regard. It is important to us that our SweepStars offer a high level of service and we will ensure that we support your SweepStars in understanding this.
We really do apologise for any frustration and inconvenience caused to you.
SweepSouth
Thank you for your review.
We do regret that this is your decision, as our aim is not to disappoint any of our clients who book with us.
Your experience runs completely contrary to everything we stand for at SweepSouth. We are about providing our customers with ease and peace of mind and we have completely failed you in this regard. It is important to us that our SweepStars offer a high level of service and we will ensure that we support your SweepStars in understanding this.
We really do apologise for any frustration and inconvenience caused to you.
SweepSouth
SweepSouth's reply04 Jun 2019, 07:49
Official
Hello Charmz,
Thank you for your review.
We do regret that this is your decision, as our aim is not to disappoint any of our clients who book with us.
Your experience runs completely contrary to everything we stand for at SweepSouth. We are about providing our customers with ease and peace of mind and we have completely failed you in this regard. It is important to us that our SweepStars offer a high level of service and we will ensure that we support your SweepStars in understanding this.
We really do apologise for any frustration and inconvenience caused to you.
SweepSouth
Thank you for your review.
We do regret that this is your decision, as our aim is not to disappoint any of our clients who book with us.
Your experience runs completely contrary to everything we stand for at SweepSouth. We are about providing our customers with ease and peace of mind and we have completely failed you in this regard. It is important to us that our SweepStars offer a high level of service and we will ensure that we support your SweepStars in understanding this.
We really do apologise for any frustration and inconvenience caused to you.
SweepSouth