AS
Anton S

1 reviews | Active since Feb 2015

24 Mar 2020, 05:07

SouthSweep.com not what they promise.

Call Center members are very lacksadaisical in answering calls, calls either go unanswered or no feedback The accounting system is archaic to say the least. My wife cancelled 2 appointments timeously, yet the money was deducted from my bank account. It is 2 weeks later and after numerous e mails, I have still not been reimbursed my money. I would think twice before using their services, quick to take your money, slow to repay when they are in the wrong

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Replies (3)
SweepSouth
SweepSouth's reply24 Mar 2020, 12:16
Official
Hello Anton, 

Thank you for your review. We fully understand the frustration and disappointment you are going through and would like to sincerely apologise for this.

Could you kindly share your email address allocated to your account and we will investigate this further and provide any further necessary support needed.
We sincerely apologise once again for this and look forward to your response and providing further assistance.

SweepSouth Social Team. 
AS
Anton S's update24 Mar 2020, 13:25
Reviewer Update
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Anton S's update24 Mar 2020, 13:31
Reviewer Update
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my wife's e mail is the main e mail address