1 reviews | Active since Dec 2016

25 Jul 2023, 11:21

Shocking Service by SweepSouth

we paid over R500 to pay for a lady to clean our house - she did nothing - i'm absolutely shocked at the terrible service - the whole house is still full of dust everywhere - she was here from 0700 - 1700 - what did she do? - i'm extremely upset -

0
Replies (1)
SweepSouth
SweepSouth's reply26 Jul 2023, 15:36
Official
Hi Jean. Thank you for taking the time to post on Hello Peter.
We were disappointed to read your feedback and to hear about your experience and would like to express our sincere apologies.
As SweepSouth is a platform that connects clients to SweepStars who work via the platform as independent contractors - ratings is a direct channel of communication between clients and SweepStars, allowing your SweepStar to better understand where they can improve. Upon looking at your profile we noticed you have rated your SweepStar with 5 stars and positive written feedback.
Our team is currently in touch with you directly via email to provide you with further details. 
Again we are so very sorry this has *****ed your experience with our platform.
Regards.