shocking customer service....... read the fine print .........

<p>i put in a claim to sweepsouth for damaged furniture. They came back to say, no problem, send us your bank details and pictures of the damaged article and we will get back to you within 30 days. Well, after much telephoning and being told that it's with the insurers, i lost it yesterday and called!!! only to be told that ABSOLUTELY NOTHING HAS BEEN DONE!!!! They will now escalate this to the owner. I said that I WANT an answer by noon today .................... Meanwhile i have been without my damaged table for over 30 days. </p>