Shocking customer service and terrible work

I wish I could give ZERO stars for this review but that is not an option. I made a booking for Saturday the 1st of November at 10am and paid in advance. Nobody arrived. I tried to call and fiind out what was going on and nobody answered the phone. I tried mutiple times. Eventually I did get through and was told somebody else would be sent. Well they were but they were ALSO sent to the wrong address. I tried to call agian but this time no answer at all and no response to whatsapp either. Finally sent a whatsapp and only got a response on the Monday. Rescheduled for the Wedneday at 10am. The lady only arrived at 11 and left5 at 2pm. Remember I had paid for SEVEN HOURS!!! Not only was this less than what I had paid for the work was not up to standard. I complained again and was promised a call from their customer care team. Well this never happened either. No response, no call and no whatsapp at all.